Privacy Policy
When using the Güendolina website or placing an order through it, the user transmits personal data to Güendolina. For Güendolina, the privacy and protection of your personal data is very important. In fact, Güendolina expresses its firm commitment to comply with current legislation at all times and with this privacy policy.
Each time you use this website, you will be subject to the application of the Privacy Policy and Cookies Policy in force at any time, so we suggest that you read these Policies carefully to verify that you comply with the respective terms.
The Güendolina website may contain links to websites and services of other companies, which have their own privacy policies, and/or services provided by third parties installed on your device may allow access to the information contained therein. We recommend that you carefully read the privacy policies of such third parties. Güendolina is not responsible for the practices or content of the privacy policies of these third parties. Güendolina reserves the right to modify the Privacy Policy in light of new legislative and/or regulatory requirements, for security reasons or in order to adapt said policy to the instructions of the data protection control authorities.
Each time a change is made to the Privacy Policy, the user will be informed of the changes through the website or, if justified, through a communication, and will be asked to renew consent with respect to the text of the Privacy Policy. . Güendolina will not provide you with goods/services until the user accepts changes to the Privacy Policy.
Who is responsible for the processing of your data?
The company responsible for the processing of personal data is the company called GUENDOLINA ESPJ., with registered office at Rua Isabel II N18 BAJO 36002 Pontevedra (Spain) with tax ID E56808504
The user can contact the Data Protection Officer at the following email address: hello@guendolina.com
What data do we collect from our customers, how do we use it and on what basis?
Güendolina collects different types of personal data according to different purposes, as explained below. In any case, we emphasize that we do not intentionally collect personal information from minors under 18 years of age. If we discover that we have unintentionally collected personal information from persons under 18 years of age, we will take reasonable steps to delete the information as soon as possible, unless applicable law requires us to retain it. The data collected by Güendolina are: name, email address; Address (delivery and billing); Phone number; Birthdate; Tax identification number.
The purposes of processing personal data are the following:
Supply of products and services: Güendolina may use your personal data when necessary to execute the contract signed between you and Güendolina, as well as to identify you. We may also use your Personal Data to prevent and investigate possible misuse of your Personal Data.
Development of products and services: Güendolina may use your personal data for the development of its products and services. However, we will predominantly use aggregate data and statistical information for this purpose. Güendolina keeps track of the pages our customers visit within the website to determine which services/products are most requested.
Communication: Güendolina may use your personal data to communicate with you, in particular, to send you news related to our products or services, or to assist you in aspects related to customer service, that is, to respond to and handle user requests. . through customer service channels, as well as monitoring the quality of our service.
Marketing: Güendolina may use your personal data, including purchasing and browsing behavior for the purposes of opinion surveys and marketing, that is, to inform you about our campaigns, promotions, new products and services, birthday offers and newsletters (if you authorize subscription), which we will do by sending emails ("email"), via social media or other equivalent form of electronic communication or for research purposes, namely market research.
If you consider that the aforementioned treatment may generate some type of emotional repercussion, you can exercise the right of access and/or opposition, as well as voluntarily exclude yourself without the need for justification.
We inform you that you can limit this purpose by exercising your right to object by writing an email to hello@guendolina.com.
For Güendolina, valuing the human side of her relationship with the client is essential. Although Güendolina uses your data to create profiles, such data processing is inserted only in the marketing purpose aspect mentioned above, so Güendolina will not make automated decisions in any case, even through the definition of profiles.
Improvement of the service provided to the user: the user's purchasing and browsing behavior data related to their purchases in physical or online stores, tastes and preferences can be used for analysis purposes, creation of user profiles, market studies , surveys. Quality and improvement of our interaction with customers.
Each time you use this website, you will be subject to the application of the Privacy Policy and Cookies Policy in force at any time, so we suggest that you read these Policies carefully to verify that you comply with the respective terms.
The Güendolina website may contain links to websites and services of other companies, which have their own privacy policies, and/or services provided by third parties installed on your device may allow access to the information contained therein. We recommend that you carefully read the privacy policies of such third parties. Güendolina is not responsible for the practices or content of the privacy policies of these third parties. Güendolina reserves the right to modify the Privacy Policy in light of new legislative and/or regulatory requirements, for security reasons or in order to adapt said policy to the instructions of the data protection control authorities.
Each time a change is made to the Privacy Policy, the user will be informed of the changes through the website or, if justified, through a communication, and will be asked to renew consent with respect to the text of the Privacy Policy. . Güendolina will not provide you with goods/services until the user accepts changes to the Privacy Policy.
Who is responsible for the processing of your data?
The company responsible for the processing of personal data is the company called GUENDOLINA ESPJ., with registered office at Rua Isabel II N18 BAJO 36002 Pontevedra (Spain) with tax ID E56808504
The user can contact the Data Protection Officer at the following email address: hello@guendolina.com
What data do we collect from our customers, how do we use it and on what basis?
Güendolina collects different types of personal data according to different purposes, as explained below. In any case, we emphasize that we do not intentionally collect personal information from minors under 18 years of age. If we discover that we have unintentionally collected personal information from persons under 18 years of age, we will take reasonable steps to delete the information as soon as possible, unless applicable law requires us to retain it. The data collected by Güendolina are: name, email address; Address (delivery and billing); Phone number; Birthdate; Tax identification number.
The purposes of processing personal data are the following:
Supply of products and services: Güendolina may use your personal data when necessary to execute the contract signed between you and Güendolina, as well as to identify you. We may also use your Personal Data to prevent and investigate possible misuse of your Personal Data.
Development of products and services: Güendolina may use your personal data for the development of its products and services. However, we will predominantly use aggregate data and statistical information for this purpose. Güendolina keeps track of the pages our customers visit within the website to determine which services/products are most requested.
Communication: Güendolina may use your personal data to communicate with you, in particular, to send you news related to our products or services, or to assist you in aspects related to customer service, that is, to respond to and handle user requests. . through customer service channels, as well as monitoring the quality of our service.
Marketing: Güendolina may use your personal data, including purchasing and browsing behavior for the purposes of opinion surveys and marketing, that is, to inform you about our campaigns, promotions, new products and services, birthday offers and newsletters (if you authorize subscription), which we will do by sending emails ("email"), via social media or other equivalent form of electronic communication or for research purposes, namely market research.
If you consider that the aforementioned treatment may generate some type of emotional repercussion, you can exercise the right of access and/or opposition, as well as voluntarily exclude yourself without the need for justification.
We inform you that you can limit this purpose by exercising your right to object by writing an email to hello@guendolina.com.
For Güendolina, valuing the human side of her relationship with the client is essential. Although Güendolina uses your data to create profiles, such data processing is inserted only in the marketing purpose aspect mentioned above, so Güendolina will not make automated decisions in any case, even through the definition of profiles.
Improvement of the service provided to the user: the user's purchasing and browsing behavior data related to their purchases in physical or online stores, tastes and preferences can be used for analysis purposes, creation of user profiles, market studies , surveys. Quality and improvement of our interaction with customers.